Cancellation Rules
CANCELLATION OF ADVANCE TICKETS (NOT ONLINE TICKETS)
Cancellation of advance tickets booked from HRTC One Month Advance Booking Counters is made subject to refunds as follow :-
- When tickets are submitted prior to 12 hours before departure of bus, refund shall be allowed after deducting 10% amount of tickets.
- Where tickets are submitted within 12 hours prior to the departure of bus, refund shall be allowed after deducting 25% amount of tickets.
- Where tickets are submitted within 2 hours after the departure of bus, refund shall be allowed after deducting 75% amount of tickets.
- Where tickets are submitted after 2 hours of the departure of bus, no refund shall be allowed.
- Reservation / Handling charges are not refundable.
These cancellation rules do not applicable for Online Booked Advance Tickets (E-Tickets).
Cancellation rules for (E-Tickets) are as under :
- An amount of 10% of fare will be deducted in case the cancellation of tickets is up to 12 hours prior to the departure time of bus from orginating station.
- An amount of 25% of fare will be deducted in case the cancellation of tickets is with in 12 hours to the Departure Time of the bus from orginating station.
- No refund will be made after departure of the bus.
- The e-Tickets can be cancelled by the user him self by going to his accounts home page upto 4 hours prior to the departure time of the bus from orginating station. Within 4 hours to the departure time of the bus, e-Tickets can only be cancelled at the HRTC Counter located at Orginating Station of the Bus.
- Please read Terms and Conditions on the Login Page for details.
NOTE: HRTC has full rights to change Bus fares/ cancellation rules any time Depending on the Rules and Regulations.
